Refund policy

1. No Change-of-Mind Returns
   We do not accept returns for change of mind, wrong size, or preference. Returns are only accepted if an item arrives damaged or defective.

2. Proof of Damage
   If your order arrives damaged, please contact us within 7 days of delivery at info@amarsi.co with clear photo evidence of the damage. Claims without photo proof cannot be processed.

3. Return Process
   If your return request is approved, you will be instructed to return the item to our returns address in Australia.
   Once we receive and inspect the returned item, a refund will be processed for both the product and the original shipping cost. Return shipping costs are the responsibility of the customer.

4. Non-Returnable Items
   We cannot accept returns on:
   – Items without prior approval
   – Items returned without proof of damage
   – Gift cards or promotional items

5. Refunds
   After the returned item has been received and verified, your refund will be processed back to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to post the funds.

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Note: If your order is shipped to the European Union, you may have additional statutory rights under local consumer protection laws.